🎯 Service · KPI & Performance Frameworks

KPIs That Actually
Drive the Business

We design and operationalize performance frameworks that connect strategy to execution — so every team knows exactly what to measure, why it matters, and how they're tracking.

Strategy
to Execution
All Levels
Aligned to Goals
Live
KPI Scorecards
OKR + BSC
Methodology
📉

The Problem

Teams track activity metrics instead of outcome metrics. Strategy gets set at the top but never reaches the front line. Every department optimizes locally while the overall business drifts from its goals. KPIs exist on paper but nobody owns them.

🔧

Our Approach

We work from your strategic objectives downward — translating top-level goals into department and team-level metrics using OKR and Balanced Scorecard methodologies. Every KPI is defined, owned, sourced, and connected to a live dashboard before we're done.

📈

What You Get

A complete performance framework with KPI definitions, owners, data sources, targets, and live scorecards — all connected. Teams know what good looks like, leaders see real-time progress, and strategy becomes something that gets executed, not just presented.

Performance Tracking
Across Every Level

A representative view of the KPI scorecard environment we build — from company-level strategy down to individual team metrics, all live and connected to your data.

Phoenix Solutions — Performance Scorecard · Strategic KPIs · Q1 2025
🏢 Company Scorecard
💰 Finance KPIs
🛒 Sales KPIs
⚙️ Operations KPIs
👥 People KPIs
📊 Trend Analysis
Q1 2025
FY 2025
All Departments
Strategic Goals
Updated: Today 09:00 AM · Weekly review cycle
KPIs On Track
18 / 24
75% healthy
At Risk
4
⚠ Needs action
Critical
2
🔴 Escalated
Avg Goal Progress
68%
→ Q1 pace
KPIOwnerTargetActualProgressStatus
Net Revenue GrowthCFO20% YoY18.3%↑↑On Track
Customer Retention RateCCO92%89.4%Watch
Gross MarginCFO65%62.4%Watch
Employee NPSCHRO5054On Track
On-Time Delivery RateCOO98%94.2%At Risk

Every Engagement
Includes

Strategy & Goal Alignment Workshop

Structured sessions with leadership to map strategic objectives and translate them into measurable outcomes at every level.

KPI Design & Definition Library

Every metric documented — name, definition, formula, data source, owner, target, reporting frequency, and threshold logic.

OKR / Balanced Scorecard Framework

Methodology selection and implementation tailored to your organization — OKRs, BSC, or a hybrid approach that fits your culture.

Live KPI Scorecards (Power BI)

Interactive scorecards connected to your live data — company-wide, department-level, and team-level views all in one place.

Review Cadence Design

Recommended meeting cadences, review templates, and escalation protocols so your performance framework actually gets used.

Leadership Enablement & Training

Hands-on training for leaders at each level on how to read, own, and act on their metrics — not just view them.

What Clients
Achieve

40%
Improvement in strategic goal attainment within the first two quarters
24
Average number of live, owned metrics delivered per engagement
Leadership response time to performance deviations with live scorecards
100%
Of KPIs have a named owner and live data source before project closes

Technologies
We Use

📊
Power BI
Live KPI scorecards, traffic-light indicators, and drill-down capability
🎯
DAX Modeling
Complex KPI formulas, target comparisons, period-over-period calculations
🗄️
SQL
KPI data sourcing, aggregation logic, and automated target loading
📋
Excel / SharePoint
Target setting templates, KPI library documentation, and governance
Power BIDAXSQL ServerOKR FrameworkBalanced ScorecardPower QueryAzureSharePointExcelPython

Explore What
Else We Do

Strategy without measurement is just intention.

Book a free 30-minute call. We'll review your current metrics landscape and show you what a properly designed KPI framework would look like for your organization.

Book a Free Call →